Above Cover Image was developed during the system branding activity and created in collaboration with Jessica Lim, a UX designer in our first system steering committee cohort.
Overview
1Life is One Medical’s internal care delivery platform, used daily by ~3,000 providers and administrators. Over eight years, it evolved from a single app into a fragmented ecosystem of 11 micro-frontends supporting clinical care and operations.
The lack of a design system led to inconsistent UI patterns, design–engineering drift, slower product delivery, and risk in patient-safety.
My Role
I was the first dedicated design systems designer for care delivery tools and served as the creator and UX lead of the 1Life design system.
I owned system strategy, visual language, token implementation, governance, and adoption—partnering with designers and engineers across three departments (~70 contributors).
What I delivered
Established the first visual design language and style guide for Care Team tools, aligning two core products under a shared identity
Led adoption of a component framework and guided multi-year migration across 11 micro-frontends and four primary user roles
Built and maintained Figma libraries and system documentation; implemented styles directly in code during periods of limited engineering support
Created a cross-functional steering committee to scale contribution, mentor designers and engineers, and move components from concept to production
Introduced a context framework to align teams on product boundaries, users, and cross-tool workflows
Impact
Unified a fragmented care delivery ecosystem used by ~3,000 clinicians and admins
Reduced design–engineering discrepancies and costly development delays
Delivered a critical system pattern that eliminated minor patient safety events previously tied to inconsistent UI behavior
Achieved 100% UX team participation in pattern audits and consolidation
Established ongoing system health measurement through CSAT and SUS survey